Useful. Simple. Powerful where it counts.
Vigil Glass builds focused software for MSP operations, cybersecurity, and business management, and describes it honestly, including the parts we're still building.
We would rather ship a few products that are genuinely useful than claim every function belongs in one application.
That belief shapes the portfolio: Command as the MSP operating platform, Finance as a separate product for owners, and future products introduced only when their scope is real.
01
Focused products
Each product has a clear audience and job. We would rather keep products separate than stretch one application over everything.
02
Native where it matters
Command keeps its own records, so context is attached rather than reconstructed from other vendors’ APIs.
03
Stated limits
What each product can access is stated up front, and credentials sit in a vault, separate from documentation.
04
Powerful, then simple
Depth where technicians need it; restraint everywhere else. Density is a choice, not a default.
05
Evidence over adjectives
AI is shown through a worked example of what it actually does, not promoted with generic AI-powered language.
06
Honest status
In-development capabilities are labeled as such until production readiness and availability are verified.
Two audiences, two products
COMMAND
The people doing the work
Technicians, service-desk staff, project teams, security operators, and the leaders accountable for delivery.
Explore CommandFINANCE
The people running the business
Owners, executives, and financial leaders who need consolidated contract and financial visibility, deliberately outside technician workflows.
See the portfolioClaims match implementation
Marketing gets ahead of engineering in this industry constantly. We hold ourselves to a simple rule: if a control, capability, or AI behavior isn't implemented and verified, this website doesn't claim it.
- Availability is stated per capability, not implied by the page
- Built-in areas are distinguished from integrations
- Security controls are listed only when implemented
- AI shows its evidence separately from its assessment
- Anything not available yet is labeled In development
Let's talk about your operation
Tell us how your team works today. We'll show you what Command does, and what it doesn't.